Dekayleb Services
We help you understand the evolving customer environment, highlight the characteristics of excellent service, measure and benchmark your customer satisfaction, with practical insight and recommendations to improve
Data Analysis Services
Data Cleaning and Preprocessing
Descriptive Analytics
Predictive Analytics
Prescriptive Analytics
Data Visualization
Customized Data Dashboards
Software Solutions
Centralized data aggregation, visualization, and predictive analytics.
SurveyIQ – Automated survey collection, sentiment analysis, and reporting for stakeholders.
EduMetrics – Learning analytics for EdTech (student performance, engagement tracking).
Market Research
Data Gathering
We study your industry and develop a strategy for harvesting data that is relevant. Discover what your customers think and feel and who they are.
Data Analysing
Once we gather the data, we process it into usable information and actionable insights pertinent to your business based on the national customer service benchmark.
Data Responding
We recommend areas of your business that need improvement and guide you through how to maximize your business potential.